AMP'D Consulting Group Mission
Our mission: To deliver quality service to our customers, so they can deliver the quality service interactions with their customers that we would expect as a customer.
Philosophy
AMP’D Consulting Group sees every engagement as a true partnership with our client, as opposed to a one-directional delivery engagement. This ensures that our client’s goals, requirements, and voices are always considered. Our company philosophy is based on a simple set of principles:
Personnel
Our personnel are our strength. We utilize highly-educated and skilled consultants to provide our clientele with the utmost attention, devotion, and dedication. Since our consultant pool are contact center experts with over 10 years of contact center experience, we empower each individual to make decisions with minimal administration oversight.
Integrity
We practice a relatively transparent business model, keeping our clientele fully informed of the entire situation and ensuring that they comprehend all aspects of the association before we solidify any commitment. We strive for long-term relationships and clients who are willing to attain their objectives with our help.
Reliability
We meet or exceed each of our goals and promises; otherwise, we do not make them. We do not take lightly our commitments.
Quality
Quality of service is the foundation of our practice.
Vision
With the rate at which the world is changing daily, it is often difficult to know where the boundaries lie. While our clients are busy taking care of their core business, we are talking to other industry leaders, venders, and customers to stay abreast of contact center trends and best practices. With AMP’D Consulting by your side, your future road map will take into consideration your goals and will consider the best practices and future trends without directing you in to the often times painful “bleeding edge”.
AMP'D Consulting Group LLC
Garland, TX 75040
(214) 864-4158 cell
(424) 234-WFM1 secondary cell